Privacy Policy

Last updated: 01/07/2026

1. Introduction

Peers Learning Ltd. (“Peers”, “we”, “us” or “our”) is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, register your interest in our services, or interact with content relating to the Peers learning platform.

This policy applies to the Peers website and related marketing or informational pages. Where you register for or use the Peers learning platform, additional privacy information may be provided as part of the registration or platform access process.

We process personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and other applicable UK privacy and electronic communications laws.

2. Who we are

Peers Learning Ltd. is the controller of personal data collected through this website, unless otherwise stated.

Company name: Peers Learning Limited
Company number: 16360084
ICO registration number: ZB886778
VAT registration number: 490 7361 74
Registered address: C/O Wilson Partners, Tor, Saint Cloud Way, Maidenhead, Berkshire, England, SL6 8BN

For privacy-related questions or to exercise your data protection rights, please contact us using the details above.

3. Personal data we collect

We may collect the following types of personal data when you use our website:

Information you provide directly

This may include:

  • name;
  • email address;
  • job title or profession;
  • organisation or employer;
  • phone number, where provided;
  • enquiry details submitted through contact forms;
  • preferences relating to communications or marketing;
  • any other information you choose to provide when contacting us.

Website and usage information

When you visit our website, we may collect technical and usage information such as:

  • IP address;
  • browser type and version;
  • device type;
  • pages visited;
  • time and date of visit;
  • referral source;
  • interactions with website content;
  • analytics and performance data.

Cookies and tracking technologies

We may use cookies and similar technologies to support website functionality, measure performance, understand visitor behaviour and, where applicable, support marketing activity.

Further information is provided in our Cookie Policy or cookie banner, where applicable.

4. How we collect personal data

We collect personal data when you:

  • visit or browse our website;
  • complete a contact, enquiry or registration form;
  • request information about the Peers platform;
  • subscribe to updates or marketing communications;
  • interact with email campaigns, digital content or advertisements;
  • communicate with us directly.

We may also receive limited business contact information from third parties, such as event organisers, professional partners or publicly available business sources, where this is lawful and relevant to our services.

5. How we use your personal data

We may use your personal data for the following purposes:

  • to respond to enquiries or requests for information;
  • to provide information about the Peers platform and related services;
  • to manage website functionality and security;
  • to improve website performance, content and user experience;
  • to analyse website engagement and visitor behaviour;
  • to send relevant updates, invitations, newsletters or marketing communications, where permitted;
  • to manage business relationships with prospective clients, partners or users;
  • to comply with legal, regulatory or professional obligations;
  • to identify, record and report potential adverse events or product safety information where applicable.

6. Lawful bases for processing

We rely on different lawful bases depending on how and why we process your personal data.

These may include:

Consent

We may rely on your consent where you have actively agreed to receive certain marketing communications or where non-essential cookies are used.

You may withdraw consent at any time.

Contractual necessity

We may process personal data where necessary to take steps at your request before entering into a contract, or to provide access to services you have requested.

Legitimate interests

We may process personal data where necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.

This may include:

  • responding to business enquiries;
  • improving our website and services;
  • understanding how users engage with our content;
  • promoting relevant services to business contacts;
  • maintaining website security;
  • managing professional relationships.

Where we rely on legitimate interests, we consider the potential impact on individuals and apply appropriate safeguards.

Legal obligation

We may process personal data where required to comply with legal or regulatory obligations. This may include record keeping, responding to lawful requests, or handling adverse event or safety reporting obligations where relevant.

7. Marketing communications

We may send you marketing communications about the Peers platform, educational content, events, services or updates where we are permitted to do so under applicable law.

You can opt out of marketing communications at any time by:

  • clicking the unsubscribe link in our emails; or
  • contacting us using the details in this policy.

We will not send you marketing communications where consent is required unless you have provided that consent.

8. Adverse event and safety reporting

Where our website, platform or communications relate to healthcare, medicines, medical education or pharmaceutical activity, information you provide may include details that could identify a potential adverse event, product complaint or other safety-related issue.

If we become aware of information that may need to be reported for pharmacovigilance or safety monitoring purposes, we may process and share relevant information with the appropriate organisation, such as a pharmaceutical company, marketing authorisation holder, regulatory authority or appointed safety contact.

This processing may be necessary to comply with legal or regulatory obligations. We will only share information that is relevant and necessary for these purposes.

9. Who we share personal data with

We do not sell your personal data.

We may share personal data with trusted third parties where necessary, including:

  • website hosting providers;
  • analytics and cookie providers;
  • CRM, email marketing and communication platforms;
  • IT, security and technical support providers;
  • professional advisers;
  • business partners involved in providing or supporting our services;
  • pharmaceutical companies, safety teams or regulatory bodies where required for adverse event or safety reporting;
  • law enforcement, regulators or public authorities where required by law.

Where we use third-party service providers, we require them to protect personal data and only process it in accordance with our instructions and applicable law.

10. International transfers

Some of our service providers may process personal data outside the United Kingdom.

Where personal data is transferred internationally, we will ensure appropriate safeguards are in place, such as adequacy regulations, approved contractual clauses or other lawful transfer mechanisms recognised under UK data protection law.

11. How long we keep personal data

We retain personal data only for as long as necessary for the purposes for which it was collected, including to meet legal, regulatory, accounting or reporting requirements.

Retention periods may vary depending on the type of data and the reason it is processed.

As a general guide:

  • enquiry data may be kept for as long as needed to manage the enquiry and any resulting relationship;
  • marketing data may be kept until you unsubscribe or object, subject to appropriate suppression records;
  • website analytics data may be retained in aggregated or anonymised form;
  • adverse event or safety-related information may be retained for the period required by applicable pharmacovigilance or regulatory obligations.

12. How we protect personal data

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include:

  • access controls;
  • secure hosting;
  • encryption where appropriate;
  • data minimisation;
  • staff confidentiality requirements;
  • supplier due diligence;
  • regular review of security practices.

No website or digital service can be guaranteed to be completely secure, but we take reasonable steps to protect the data we process.

13. Your data protection rights

Under UK data protection law, you may have the following rights:

  • the right to be informed about how your data is used;
  • the right to access your personal data;
  • the right to correct inaccurate or incomplete data;
  • the right to request deletion of your data;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to data portability;
  • the right to withdraw consent where processing is based on consent;
  • the right to complain to the Information Commissioner’s Office.

These rights may be subject to certain legal limits, depending on the circumstances.

To exercise your rights, please contact us at: hello@peerslearning.com.

14. Cookies

Our website may use cookies and similar technologies to distinguish users, support essential functionality, analyse website performance and improve visitor experience.

Some cookies are necessary for the website to function. Others, such as analytics or marketing cookies, will only be used where permitted by law and, where required, with your consent.

You can manage cookie preferences through our cookie banner or browser settings.

For more information, please see our Cookie Policy: https://www.peerslearning.com/cookie-policy/.

15. Third-party links

Our website may contain links to third-party websites, platforms or resources.

We are not responsible for the privacy practices, content or security of third-party websites. You should review the privacy information provided by those third parties before submitting any personal data to them.

16. Children

Our website and services are intended for professional and adult users. We do not knowingly collect personal data from children through this website.

If you believe a child has provided personal data to us, please contact us so that we can take appropriate action.

17. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal obligations or data processing activities.

The latest version will be published on this website with the date of the most recent update.

18. Contact us

For questions about this Privacy Policy or how we handle personal data, please contact:

Peers Learning Ltd.
C/O Wilson Partners, Tor, Saint Cloud Way, Maidenhead, Berkshire, England, SL6 8BN
Company number: 16360084
ICO registration number: ZB886778
VAT registration number: 490 7361 74
Email: hello@peerslearning.com

You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection matters.

Website: ico.org.uk
Telephone: 0303 123 1113